This Privacy Policy describes how Mood Creative Pty Ltd (“Mood Creative,” “we,” “our,” or “us”) collects, uses, and shares information when you use our website or engage with our services. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website or services, you consent to the practices described in this Privacy Policy.
Information We Collect
1.1 Personal Information:
- When you engage with our services, we may collect personal information such as your name, email address, phone number, and billing information.
- We may also collect personal information provided voluntarily when you communicate with us, such as through emails or inquiries.
1.2 Usage Information:
- We may collect information about how you interact with our website or services, including your IP address, browser type, device information, and pages visited.
1.3 Cookies and Similar Technologies:
- We use cookies and similar technologies to enhance your experience on our website and analyse usage patterns. You can manage cookie preferences through your browser settings.
Use of Information
2.1 We may use the information we collect for the following purposes:
- To provide and maintain our services, including fulfilling requests, processing payments, and communicating with you.
- To personalise your experience and provide tailored content and recommendations.
- To improve our website, services, and customer support.
- To send promotional emails or marketing communications with your consent.
- To comply with legal obligations and enforce our terms and policies.
Data Sharing
3.1 We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, subject to confidentiality obligations.
3.2 We may also share information:
- When required by law or in response to legal process.
- To protect our rights, property, or safety, or that of others.
- In connection with a merger, acquisition, or sale of assets.
Data Retention
4.1 We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
5.1 You have the right to access, update, or delete your personal information. You may also object to the processing of your personal information or request restrictions on its processing.
5.2 To exercise your rights or make inquiries about our privacy practices, please contact us using the information provided below.
Security
6.1 We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
7.1 Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove such information.
Changes to this Privacy Policy
8.1 We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a revised effective date.
Contact Us
9.1 If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at Mood Creative – www.moodcreative.com.au.
This Privacy Policy was last updated on June 6, 2024.